Your money, your clock, your call at Olympia Casino
Play only from 18+, and every Olympia Casino account carries deposit limits, loss limits, session time reminders, a cooling-off period and self-exclusion.
The facts you want checked before you play
One table answers the questions new players ask about age, licence and where to get help.
| Item | Details |
|---|---|
| Minimum age | 18+ |
| Licence | MGA/B2C/473/2019 |
| National register | BetStop |
| Helpline | 1800 858 858 |
| Limit questions | [email protected] |
Before play begins, not after the damage
A ceiling set in advance
This cap fixes how much can reach your balance in a chosen period, so switching it on before your first game keeps a night from growing. Ask for a lower figure whenever your budget changes, and play within it.
Name your loss ceiling
Once the net loss you accept is reached, play halts for that period, which suits anyone who wants a stopping point decided calmly rather than mid-session. It protects the money you meant to keep.
Let the clock speak up
A reminder appears after a stretch of play you chose yourself, giving you a chance to step away. Turn it on if games swallow an evening faster than you expect.
Step back, keep your account
A break shuts you out of play for a stretch you pick, while your account stays open and your balance waits. Choose it when you need distance but not a final goodbye.
The full stop option
Closing play on your account for a fixed spell, or with no end date, is the strongest step here. Take it when gambling has stopped feeling like entertainment and you want it gone.
Setting a limit in a few quiet minutes
Use this walkthrough the first time you want a cap in place, or when your circumstances change.
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1
Inside your own profile
Log in with your email address and open the settings area of your profile. Confirm the account is yours alone, since only one account per player is allowed.
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2
Which panel holds the controls?
Look for the responsible gambling panel, where all five controls sit together. Every option there is free and can be arranged without contacting support.
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3
Money in, money lost, hours played
Decide whether money in, money lost or hours played matters most to you. Choosing the one that fits your worry is easier than copying someone else's setup.
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4
Daily, weekly or monthly
State your figure and whether it applies each day, week or month, then check it reads as you intended. A deposit limit takes effect before you play, so set it early.
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5
Read what you saved
Save the change and review the confirmation shown on screen so nothing was mistyped. If a limit needs revisiting later, ask support through live chat or email.
Get out while it still feels like your choice
This block names the point where a night out quietly turns into something that worries you.
- You chase a bad night with a bigger deposit
- Play has crept ahead of bills and groceries
- You keep the extent of it from family
- Stretching a session past the point of enjoying it
- Borrowing to keep going feels normal now
- Play has quietly replaced the things you used to enjoy
- You feel flat or snappy on days you don't play
Free help, private help, one call away
National Gambling Helpline
Fully confidential counselling runs around the clock, every day of the year, for players and for relatives. Reach it by phone, by online chat or by email, and it also points you to services close to home. 1800 858 858 gamblinghelponline.org.au
Gamblers Anonymous Australia
Peer meetings put you in a room with people who have lived the same thing, right across Australia. Relatives are welcome too, and hearing how others stopped helps when willpower feels thin. gaaustralia.org.au
National Debt Helpline
Free financial counselling sorts out gambling debt without judgement, on weekdays during business hours. Talking to them early keeps pressure from pushing you back towards a bet. ndh.org.au
You want a breather, or you want it to stop
A short cooling-off period
A cooling-off period freezes play for a stretch of hours or days while your account, balance and history stay where they are. Switch it on from your account settings, and the block lifts on its own once the time runs out.
Can I change my mind?
A longer self-exclusion closes access to your account for the full stretch you choose, before play, not after a losing run. It cannot be undone early, so decide the length when you are calm, and expect the door to stay shut.
Apply at BetStop
BetStop, run by the Australian Government, covers licensed wagering providers for a minimum of three months, up to a lifetime. Apply at betstop.gov.au in a few minutes, with the option to name someone who supports you. betstop.gov.au